July 14 virtual cancelled — next round is in person, August 2026
In Person — Six Florida Cities, August 2026

Florida
ITSM Insights
Meetups

Our meetups are back in person across all six Florida cities this August — and this round, we're keeping it loose. No slides, no sales pitches, no agenda. Just IT and ITSM pros grabbing a drink, trading war stories, and growing their local network. Find your city below and let us know you're coming.

6
Florida Cities
August
In Person 2026
$0
Cost — Free
0
Sales Pitches
Find Your City What to Expect

The next stop is in person — and casual. Our June virtual session is done and the July 14 virtual has been cancelled. Next up: easygoing in-person get-togethers across all six Florida cities in August. Find your city below and give us a shout if you're coming.

What to expect
A free, casual evening in each city — think after-work drinks with people who get what you do. No presentation, no vendor pitches, no pressure. The loose theme is continual improvement (what's working, what's stuck, the small stuff that sticks), but mostly it's about meeting good people in your local ITSM scene. Swing by, stay as long as you like. Each city's spot and start time land in your inbox once they're set.
Coming? Let Us Know

Find Your City

Six cities, six casual evenings this August. Pick yours and let us know you're planning to come — no formal RSVP, we'd just love a rough headcount. It also means we can email you the spot the moment it's set.

In Person

Fort Myers

Tuesday, August 11, 2026
Count me in →
In Person

Sarasota

Wednesday, August 12, 2026
Count me in →
In Person

Tampa

Thursday, August 13, 2026
Count me in →
In Person

Orlando

Tuesday, August 18, 2026
Count me in →
In Person

Fort Lauderdale

Wednesday, August 19, 2026
Count me in →
In Person

Miami

Thursday, August 20, 2026
Count me in →
What you'll get out of it
  • New local contacts — the people running service desks, IT teams, and MSPs near you.
  • Real talk on continual improvement — what's working, what's stuck, no vendor spin.
  • A few ideas you can actually use — pulled from people solving the same problems.
What We're About

One Mission. Six Cities.

Real ITSM conversations for real IT pros — no vendor theater, no certification hard-sell, no "sponsored content." Just practitioners sharing what actually works.

Zero Sales Pressure

No vendor pitches. No product demos snuck in. No "just quickly mentioning our platform." This is a community space — full stop.

Practical Takeaways

Every session focuses on real wins you can apply the next morning — quick improvements, honest lessons, and ideas that actually work in the real world.

Local Community

Each city has its own meetup — meet IT pros from your own region, build local relationships, and be part of something growing from the ground up.

Your Organizer

Ryan Holzer, ITIL Expert

Ryan is Founder and Principal of Tideline Insights, an ITSM consulting firm — ITIL Expert with 20+ years of hands-on service management experience across help desk, process improvement, and enterprise ITSM transformations.

He started the Florida ITSM Insights Meetups series because he couldn't find a local space for real practitioner conversations — so he built one. No sponsors with agendas. No certification pushers. Just IT pros helping each other do better work.

ITIL Expert 20+ Years ITSM Continual Improvement Florida-Based
Ryan Holzer, host of Florida ITSM Insights Meetups

Frequently Asked Questions

100% free. No registration fee, no membership, no upsell at the door. The only ask is that you register here so we can plan accordingly.
None. ITSM stands for IT Service Management — the practice of delivering and improving IT as a service to the business. Whether you’re a certified ITIL Expert or you’ve never heard of a service catalog, you’re welcome. We keep the conversation accessible and skip the jargon when we can.
Each city holds a free evening for local IT pros: informal networking and open shop-talk on continual improvement — what's working, what's stuck. No slides, no vendor pitches. Register on your city’s page; we email the venue, address, and start time as soon as they’re confirmed.
The series runs in rounds across all six Florida cities. The next in-person round runs across all six cities in August 2026, each city on its own date. Register on your city’s page.
None. We don’t assume you have ServiceNow, a CMDB, or any formal ITSM tooling. Sessions are designed for teams working with whatever they have — even if that’s just email and a spreadsheet.
Two ways: want to present or suggest a topic? Email ryan@tidelineinsights.com — the bar is simple: be useful to someone in the room. Interested in sponsoring an event or providing a venue? Reach out the same way. Sponsorships help keep the meetups free and community-first. No sales pitches — ever.
Yes. We’re looking for local companies willing to provide meeting space — a conference room, training room, or event space that fits 20–30 people. Hosting helps keep the meetup free, makes it more accessible, and gives your team visibility in the local IT community. No sales time, no product demos — just a great space. Email ryan@tidelineinsights.com if you’re interested.
If you’re in Florida and want to help build a local ITSM community, reach out to Ryan. More cities could be added if there’s interest and a willing local champion.
Email Ryan directly at ryan@tidelineinsights.com or connect on LinkedIn.
If any city event needs to cancel or reschedule, all registered attendees for that event will be notified by email at least 5 business days in advance. Questions? Email Ryan.
No. The Florida ITSM Insights Meetups are independently organized by Ryan Holzer through Tideline Insights. They have no formal affiliation with AXELOS, PeopleCert, ServiceNow, or any other vendor or certification body.
Brought to You By

The Meetup Is Free. Going Deeper Is Optional.

These free community events are organized and sponsored by Tideline Insights — an ITSM consulting practice that helps IT organizations build structure, improve service delivery, and get out of firefighting mode. When your team is ready to move from ideas to execution, Tideline Insights can help — gap assessments, roadmaps, process design, and hands-on implementation support. No enterprise price tag, no 12-month timelines.

How Tideline Insights Helps After the Meetup

  • Discovery and current-state analysis — gaps, bottlenecks, and priorities before a single recommendation is made
  • Process design and documentation — value stream mapping, workflow design, and waste removal
  • Continual improvement practice — measurement frameworks, improvement backlogs, and a CI cadence that sticks
  • Organizational change management — adoption plans, cultural readiness, and stakeholder buy-in
  • Strategic advisory — an ITIL Expert on your side for leadership decisions, escalation guidance, and strategic planning